This design research project looked into how students utilize shared pathways on Carnegie Mellon's campus, called 'the Cut'. My group found that there was a problematic intersection of vehicles sharing pathways with students and proposed a solution that helped alleviate these issues. This project utilized skills of research methods, systems thinking, and collaboration.
We started this project by making a research plan (below). After following the research plan and summarizing our data and findings through visualization, we were able to sketch out solutions we thought would be fitting. After a lot of discussion and collaboration we were able to iterate upon these solutions and propose a well thought through plan in our final proposal.
My group designed four stages of research that we believed would expose us to enough information to make an informed design intervention. After doing recorded observations and analysis, user interviews, poster surveys, and user-made journey maps, we were able to propose an informed solution.
Our four stages of research: observation, interviews, survey, and journey maps, led us to learn that one of the major problems in our research area occurred when vehicles would move on the same paths as pedestrians. In order to try to alleviate many of the issues that happened when vehicles, especially golf carts and bikes, encountered pedestrians, we proposed widened pathways and an addition of colored lanes that designate separated areas for vehicles and pedestrians.